Privacy Policy

Last updated: September 28, 2026

What we collect

• Account data: your email (when you sign in with email or Google) and the identifiers of your Apple or Google account. If you use Apple's Hide My Email, we don't store the relay address.
• Usage and purchases: your remaining minutes and passes, when each listening run started and ended and what it was charged, and your App Store transactions.
• Feedback you send us, with the contact email and device details you choose to include.

Audio, transcripts and AI

• While Live IQ listens, audio goes from your phone straight to our speech-recognition provider for live transcription. Our servers don't receive or store audio.
• To write hints, reviews and notes, the transcript and any résumé or job details you entered are sent to our AI model provider. Our servers use them only to handle the request and don't keep them.
• Interview history, meeting notes and transcripts are stored on your device. Deleting the app deletes them.
• Voice enrollment is optional and requires separate consent. Three spoken samples and a new verification sample are processed by a bundled Core ML speaker model on your device. Raw enrollment audio is held only in memory and discarded after feature extraction. A voice embedding is encrypted with AES-GCM in the app's local Application Support storage; its random key is kept in the device-only Keychain. Neither the embedding nor enrollment audio is sent to our servers or another provider.
• During an interview, the same on-device model may compare short microphone segments with your saved embedding. This only helps label a speaker; it is not login or biometric authentication. It cannot reliably distinguish a third person, replay, or overlapping voices. Uncertain speech waits for your confirmation. You can delete or replace the profile in My Voice; signing out or deleting your account also deletes the local encrypted profile and key. It is not synced to other devices.

How we use it

To run and bill the service, prevent abuse, and answer your feedback. We don't sell your personal information or use it for advertising.

Service providers

Speech recognition, AI models, Apple (sign-in and purchases), Google (sign-in) and email delivery (sign-in codes and replies to feedback). When you ask Apple for a refund, we tell Apple how much of that purchase was used, to help it decide.

Keeping and deleting data

We keep account data until you delete your account. When you delete it in the app's settings, we remove your email and sign-in identifiers right away and every sign-in stops working. Purchase and usage records without those identifiers are kept for accounting and to prevent abuse. The device-only voice profile is also removed when you sign out or delete your account.

Contact

Use the feedback form in the app's settings. See also the Terms of Service.